Listing your property on popular OTAs like Booking.com and Airbnb is crucial for exposure. Optimizing your listings on these platforms to improve visibility is essential. Skills in OTA optimization are valuable for ensuring your property stands out in search results.
A reliable channel manager is essential for managing multiple OTA listings and preventing double bookings. This becomes particularly important as your serviced accommodation business scales up and is marketed across various platforms.
Cleaners play a vital role in maintaining your property's cleanliness and overall guest satisfaction. Beyond cleaning, they handle tasks such as replenishing supplies, laundering linens, and even interacting with guests. When hiring cleaners, prioritize reliability and competence to ensure a high standard of service.
While issues with the property during guests' stays are rare, having a maintenance team on standby is wise. Addressing minor issues promptly, such as a malfunctioning light bulb or a lack of hot water, ensures guests have a comfortable stay and helps maintain the property's reputation.
A well-curated welcome pack enhances the guest experience and sets a positive tone for their stay. Include information about local attractions, dining options, transportation, and appliance usage instructions. Additionally, adding small gifts can make guests feel appreciated and valued.
Good reviews are vital in the short-term rental business for future bookings, reputation and repeated customers. Guests usually do not leave reviews naturally. A follow up message/ call asking for the experience of their stays is a proactive way to get more good reviews.
Hope all these help you make your house a profitable short term let as a landlord.
